Yahoo Messenger app is a complementary application which caters to the chatting needs of customers from across the globe. The app helps users to check the online status of customers, and if required, initiate a chat conversation with them, start audio or video calls, share files and other related documents, share pictures and so on. However, users have complained of several issues while accessing the application specifically on a mobile platform such as Android, IOS etc. This has caused a lot of inconvenience to users as they fail to initiate the Messenger app in their mobile device.
There can be a plethora of technical related issues which can point to such problems, the most common being the compatibility of the app with that of the version of the operating system installed in the mobile device. In fact, most of these errors occur when users tend to upgrade their mobile platforms to the latest version which in turn makes it incompatible with the Messenger app installed in the system.
Customers in such cases can refer to the customer support portals available online, for trouble shooting tips and techniques for similar issues. The most common of the solutions include the following:-
Step 1 – Uninstall the Yahoo Messenger app from the mobile device, and remove it
Step 2 – Re-download both the Yahoo mail app as well as the Messenger app, and install it in the system to be used
Step 3 –First install and log in to Yahoo mail. And then log in to Yahoo Messenger
This has proved to solve many integration issues as the Messenger app is now linked to the Yahoo mail app. However, for iPhone users, the problem did persist. In fact, users accessing their mail applications on mobile platforms (IOS) have faced such problems when they tend to upgrade their operating system to iPhone 6, from iPhone 4. There are rumors that Messenger would no longer work on iPhone 6 or higher versions.
Users are free to connect to the Yahoo contact number help team to discuss more on this front as to what could be a possible and feasible turnaround to the usage of Messenger in iPhones. The team can be contacted via any of their available platforms including the toll free customer support help line number, email communication, live chat conversation as well as via the social forum which is viral on social media. Users can voice their opinion and share the issues which they are facing on the social forum.