Though rare but Outlook error code 0x80070002 is one of the most annoying issues that you may face in your Outlook account. The error message 0x80070002 generally occurs when your Windows Update gets corrupted or similar issue occurs in your account. If you are also facing this issue with your Outlook account, you can fix it by following the workarounds provided below.
Guide to Fix Outlook Error Code 0x80070002
When there are some sorts of corruption errors, Windows updates and service packs may fail to install. For instance, you may not be able to install an update because of a damaged system file. In such a case, using the DISM or System Update Readiness Tool may help you overcome some of the Windows corruption errors. Below, you will find the guide to use the DISM (Deployment Image Servicing and Management) tool for fixing the error.
NOTE: The following steps are applicable for Windows Server 2012, Windows Server 2012 R2, Windows 8, Windows 8.1, and Windows 10.
- Go to an elevated Command Prompt by swiping in from the right edge of the screen and tapping on the Search On the other hand, if you are using a mouse, go to the lower-right corner of the screen, and then click on the Search option. Enter “Command Prompt” in the Search box. Next, right-click on the Command Prompt and select Run as administrator. If prompted to provide administrator password or confirmation, enter it in the provided field or click Allow option.
- After that, enter the following command and press the Enter
DISM.exe /Online /Cleanup-image /Restorehealth
Running this command will make DISM use Windows Update to provide the files which might be required to fix corruptions. However, if your Windows Update client is already broken, it is suggested to use a running Windows installation as the source for repair. Alternatively, you can use the Windows side-by-side folder from a network share or removable media such as a Windows DVD. In order to do so, you will need to run the following command instead:
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess
NOTE: You will need to replace the C:\RepariSouce\Windows placeholder with your repair source’s location.
- Then, you will need to enter the “sfc /scannow” command and press “Enter” key on your keyboard. You will need to wait for several minutes to allows the command operation to get completed.
- After that, simply close the command prompt and run the Windows Update again. The problem should get fixed.
NOTE: Following the above steps will make DISM create a log file (%windir%/Logs/CBS/CBS.log) which captures any issues that the tool would have found or fixed. The “%windir%” folder is where Windows get installed.
In case you are using Windows 7, Windows Vista, Windows Server 2008 R2 or Windows Server 2008, you will need to follow the information provided below.
In order to fix the problem, you will need to use the System Update Readiness tool and then install the Windows update or service pack again.
- Download the System Update Readiness tool. To know whether your computer is running the 32 or 64-bit version of Windows, click here.
NOTE: Although the tool is updated regularly, it is recommended that you download the latest version.
|Operating System||Download Link|
|x86-based (32-bit) versions of Windows 7 SP1 and Windows 7||Download from here|
|x64-based (64-bit) versions of Windows 7 SP1 and Windows 7||Download from here|
|x64-based (64-bit) versions of Windows Server 2008 R2 SP1||Download from here|
|Itanium-based versions of Windows Server 2008 R2 SP1||Download from here|
|x86-based (32-bit) versions of Windows Vista SP2 and Windows Vista SP1||Download from here|
|x64-based (64-bit) versions of Windows Vista SP2 and Windows Vista SP1||Download from here|
|x86-based (32-bit) versions of Windows Server 2008 SP2||Download from here|
|x64-based (64-bit) versions of Windows Server 2008 SP2||Download from here|
|Itanium-based versions of Windows Server 2008 SP2||Download from here|
- Once you are done installing the tool, start running it on your system. You will need to click download on the Download Center webpage and perform one of the following action:
- If you wish to install the tool immediately, you will need to click Open or Run and follow the prompted on your screen.
- If you wish to install the tool later, simply click on the Save option and then download the installation file on your computer. Once you are ready to install the tool, just double-click on the file.
- When the Windows Update Standalone Installer dialog box opens, you will need to click on the Yes
- When the toll is getting installed, it will run automatically. Generally, it takes no more than 15 minutes. If you find the progress bar appearing to be stopped, the scan keeps on running. So, do not click on the Cancel
- Once you see the installation complete box, you will need to click on the Close Then, reinstall the update or service pack you were trying to install earlier.
Downloading the Package from Microsoft Update Catalog Directly
Alternatively, if you want you can also download the update directly from the Microsoft Update Catalog, and then you can install the update package manually.
NOTE: The following instructions come handy when you are experiencing trouble installing an update. For example, if you are unable to install the update 3006137 from Windows Update in Windows 7, you can download the update package and try installing it manually. To do so, just follow the information provided below:
- In the Internet Explorer, open the Microsoft Update Catalog.
- Next, go to the Search box, enter the number (or code) you wish to download and click on the Search
- Then, you will need to locate the update which applies to your operating system appropriately in the search results and click on the Add option to add the update to add to your basket.
- After that, click on the view basket option to get to your basket.
- Then, you will need to click on the Download to download the update in your basket.
- Next, click on the Browse option to locate a location for the update you are downloading and then click on the Continue button.
- Once the download process gets completed, you will need to click on the Close You can then find a folder containing your update package in the location specified by you.
- Simply open the folder and double-click on the update package to install the update. Once the Windows update or service pack will get installed successfully, you are done.
And this is how you can fix the Outlook error code 0x80070002 in your account.